This is a one-time charge that will appear on your statement as Vimexo.

At Vimexo, we respect your privacy and are committed to protecting the information you provide when using our website and services. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect information you provide when you:

  • Submit our contact or inquiry form
  • Request illustration services
  • Purchase a service or package
  • Communicate with our team
  • Upload project files, references, or artwork requirements

This information may include your name, email address, phone number, project details, and other information necessary to provide our services.

2. How We Use Your Information

We may use collected information to:

  • Respond to your inquiries
  • Understand your project requirements
  • Provide and manage our services
  • Process payments and orders
  • Communicate about your project
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent or unauthorized activity

3. Project Files and Content

Any sketches, images, documents, references, or other materials you provide to Vimexo are used only for purposes related to your project unless you give us permission to use them for promotional or portfolio purposes.

4. Payment Information

Payments may be processed through third-party payment providers. Vimexo does not intentionally store complete payment card information on its own servers.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.

6. Third-Party Services

We may use trusted third-party services for payment processing, website hosting, analytics, communication, or other business functions. These providers may process information according to their own privacy policies.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

10. Children’s Privacy

Our website and services are not intentionally directed toward children under the applicable legal age. We do not knowingly collect personal information from children without appropriate authorization.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Vimexo through the contact information provided on our website.